ProsePoint Express: hosted newspaper website content management software

mod_rewrite

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zarrar
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Hi,

I've been using PP for a very long time, and have installed more than 20 different instances of PP without a problem on Bluehost.  However, I am having issues with version 0.19 which keeps stalling and asks that  mod-rewrite be enabled, even though mod-rewrite has always been enabled.  This problem is consistent across different servers. Please help.

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beng
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More information please.

Hi,

Nothing has changed in the installation process between 0.18 and 0.19. I can suggest two things.

Can you give me more information on the symptoms? What error message(s) do you see? Are there any messages in your PHP logs?

Secondly, can you try installing an older version on these 'different servers' and see if they install okay?

zarrar
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It went away

Beng,

The problem must've been on the hosting server. It went away by itself.  Everything is fine.  However, there was a patch I used to enable  the channel description before it was implemented in  0.19, and for that installation of PP, I now get this error:

ProsePoint error: Unknown block display mode

Thanks.

 

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Zarrar Sheikh Media Developer New York, NY

beng
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Did you run update.php during upgrading to 0.19?

Did you run update.php during upgrading to 0.19? That should have initialised the necessary values for the (new) channel block display settings.

Else, find out which block is triggering this message, then edit it's block settings to something sensible.

zarrar
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Update, New Code

Beng,

I did a clean install of the source code, using a backup database, and the issue still remains.  It must be something in the modules, can't figure out which one.  The place of the error is the region allotted for the channel description. There is no block in that area.

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Zarrar Sheikh Media Developer New York, NY

beng
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There were some new variables

There were some new variables introduced in ProsePoint 0.19 that deal with block display settings (reachable from .../admin/build/block and then configure for a particular block). Those variables do not exist prior to 0.19. They are created when you run .../update.php during the upgrade process to 0.19.

My guess is that you forgot to run update.php, hence, ProsePoint 0.19 is now complaining about missing variables.

Please run .../update.php.

If that doesn't work, please roll back your site prior to the upgrade to 0.19, and try again. This time, make sure you run update.php.

zarrar
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Rollback

Beng,

Yes, ran the update.php.  Perhaps a rollback is imminent.  There was a modification in the views somewhere, for the story listings, channel stories, and editions views.  I think a last scan into that may be wise.  I'll let you know my findings.  Thanks.

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beng
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An alternative is to

An alternative is to configure the channel blocks yourself. You just need to visit the blocks page and configure them. That should be sufficient to set the variables to sane values.

However, since you have 700+ channels, this may not be practical.

zarrar
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Something in the DB

Beng,

I looked into all the views, and even updated the Views module to the latest.  There is something in the DB file that does not match up to the PP code.  All the other 0.19 installations are fine except this site where I was using the patch to create a channel description.  This is a clean 0.19 install, but when the backup database is used, thats when the error comes up.  Apparently the DB file is looking for something that no longer exists. Running update.php does not help.  I am now reverting back to 0.18.

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zarrar
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Channel Block Config
Oh, yes, there is nothing to configure in the channel block.  The area of the error is where the alleged channel description once was.  There are no blocks there to configure.
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zarrar
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REverted
Reverted back to 0.18, and the error is gone.  What do you suggest next, upgrading back to 0.19?  Lets give it a go.  Lets see what happens.
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Zarrar Sheikh Media Developer New York, NY