ProsePoint Express: hosted newspaper website content management software

Validation Error Please contact Site Administrator

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royrana
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Joined: 17/12/2009
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Dear All

I ve just installed prosepoint in internet server. Server hosted by Planet. It is in a sub folder.

www.mysite.com/newspaper..like that. The problem is whenever the persons who are using proxy despite having admin password also they are unable to even create a story or upload images.The error is coming like "Validation error please contact site administrator. "

I have reloaded the page , run cron maintenance everything but the result is same, getting the same error. While the users (very few ) who are having free IP and bypassing the proxy server are not getting the error.

Please solve .

 

beng
User offline. Last seen 6 days 16 hours ago. Offline
Joined: 27/02/2009
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...

Hi,

I'm not sure I understand your problem fully, but ...

Are you saying that your ProsePoint site works fine when users visit it normally?

You only have this issue when they are visiting your site through a proxy?

If so, I'd suggest you contact the people who are in charge of the proxy since I have no idea what your proxy is doing or whether it's interfering with ProsePoint somehow.

royrana
User offline. Last seen 1 year 51 weeks ago. Offline
Joined: 17/12/2009
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Validation error

Thanks Beng for prompt response.

I m not talking about the visitors of the site. I m talking about staff or editor. When they are using free ip they can create story or can upload images so on. But whenever they are going through proxy server they cannot do it . Please solve.

 

beng
User offline. Last seen 6 days 16 hours ago. Offline
Joined: 27/02/2009
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Hi,

What do you mean 'free ip'?

If your staff and editor users can create stories and upload images by going to the site normally, then ProsePoint is working correctly.

If you place a proxy server in between, and then the site stops working, then I'd suggest the proxy server is not passing the traffic through properly.

What sort of proxy server is this? What are you using it for?

royrana
User offline. Last seen 1 year 51 weeks ago. Offline
Joined: 17/12/2009
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Validation error
we are using Squid
royrana
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Now the error has been

Now the error has been changed it is showing ...We are using squid as proxy server

an unrecoverable error occurred. This form is missing from the server cache

No idea im in a fix.

beng
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special configuration or integration to work with Squid

Hi,

Apparently Drupal (and hence, ProsePoint) requires some special configuration or integration to work with Squid. I'm not sure of the details, perhaps something to do with the dynamic nature of the generates pages.

For example, see http://drupal.org/node/91813

I'd also suggest you go to drupal.org and use it's search box ie. something like http://drupal.org/search/apachesolr_search/squid%20cache

royrana
User offline. Last seen 1 year 51 weeks ago. Offline
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Validation error
All those special config has been done. The website is allowed in proxy server also. Still whenever a staff is uploading image or saving a content " the above mentioned error is showing" . Please help we are in areal fix.
beng
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Sorry, I've never

Sorry, I've never administered or integrated code with Squid before.

royrana
User offline. Last seen 1 year 51 weeks ago. Offline
Joined: 17/12/2009
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please help
Dear Sir
I ve installed prosepoint in a remote server. My website is www.tigelearning.com/tigenews.
The problem:
Whenever a staff editing a story, creating content or uploading image bypassing the proxy server it is working fine. But whenever they are going through the proxy server doing the same things they are facing the error like" Validation error , Please contact the site administrator" or " An unrecoverable error occured. This form was missing from the server cache. Try reloading the page and submitting again." I am using squid.
Normally everybody can view the pages.
Please help.
geoff
User offline. Last seen 1 year 12 weeks ago. Offline
Joined: 27/11/2009
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Errors when not logged in
Edit: Deleted because of mis-post